Total Assist Group

Total Assist Healthcare logoWhat do you do when the person you’ve always relied on to process your payroll leaves? For Total Assist Group, the answer lay in outsourcing to Just Payroll Services.

For years, recruitment company Total Assist relied on a payroll bureau service. Then, suddenly, the service was no longer there.

“We had to find a new provider with one week’s notice,” says Group Finance Manager, Kathir Nandacumaren. With hundreds of people on its payroll, that represented a huge logistical challenge.

They always respond to our requests efficiently without any delays and the staff are very helpful and friendly on the phone

Total Assist asked Just Payroll Services to help – with one caveat: there would be no dry run. No running the new system in parallel with the old one. The payroll needed transferring fast, and it needed to work first time.

With a team of payroll experts working non-stop, Just Payroll Services made it happen. “They helped us transfer large numbers of existing payroll records into their system and continue the payroll without having parallel running,” explains Kathir.

“They always respond to our requests efficiently without any delays and the staff are very helpful and friendly on the phone. We will recommend Just Payroll Services to any prospective clients without any hesitation.”